FAQ

1
HOW DO I FIND A DOCUMENT?
Click the "DOCUMENTS" button to access the search engine.

You can directly use keyword search.

Or you can refine your search using filters, by choosing the system, the range name and number, as well as the type of documents you are looking for (technical catalogue, test, sales brochure, flow rates, etc.).
2
WHY IS THERE A NEW KAWNEER-ONLINE?
Our commitment: to quickly and efficiently meet your needs.
And for this, to place a genuine working tool at your service to make everyday activities easier.

Indeed, the new Kawneer-online version provides a number of practical functions: 

- Your dedicated space is pre-configured according to the profile completed at registration.
This gives you access to a library of documents directly connected to your activity.
You however have access to our entire document collection.

- You can place documents in favourites to customise your library.

- You are informed by email when a new document is uploaded or updated.
These updates also appear in your space.

- The search engine and its filters can be used to quickly find information.

- You can track your orders and monitor their progress every day.

- You are informed of new products and changes in product range.

- You can receive private messages and documents from us.

- You will be informed of the latest tips and recommendations for the manufacture and implementation of your products.
3
HOW DO I CUSTOMISE MY DEDICATED MEMBER'S AREA AND WHY SHOULD I?
You can place the following in favourites:
- documents you need
- the most frequent document searches
- pages you like to visit

You can delete favourites when you don't need them anymore.


Why customise your space?

- to create your own library
- to directly and rapidly access what interests you
- to be informed of document updates*

* You are automatically informed of any updates made in your preconfigured library.
You can also be informed of an update to a document that is not part of your original library but that you have placed in favourites.
4
WHAT ARE KAWNEER'S PRODUCTS?
Our aluminium systems cover all construction needs.

WINDOW

Window and French window, insulated version with visible sash
Application: residential and non-residential
    AA765 KALORY (52 mm)
    AA766 KALORY (62 mm)
    AA767 KALORY (72 mm)
    AA767 HP KALORY (72 mm)
    AA767 Permeable KALORY
    AA866 KALORY SPECI'AL K

Window and French window, concealed sash
Application: residential
    AA765 KASSIOPÉE (52 mm)
    AA766 KASSIOPÉE (62 mm)
    AA767 KASSIOPÉE (72 mm)
    AA767 HP KASSIOPÉE (72 mm)

Window and French window, traditional version
Application: residential and non-residential
    1420 KARAÏBES

FACADE

Kadrille facades, sloped glazings, and curtain walls
Application: non-residential
    1202 Grid and running strip, volume glass drainage
    1204 VEC & VEP (fire-fighter)
    1461 
    AA100 Grid and sloped glazing
    AA110 Large span
    AA110 Photovoltaic
    AA140 Breathable
    AA210 Modular

SLIDER

Window and French window, pocket window, multi-leaf, one-piece version for new builds
Application: residential and non-residential
    AA3765 KASTING (52 mm)
    AA3766 KASTING (62 mm)
    AA3767 KASTING (72 mm)
    AA3865 KASTING SPECI'AL K
    1770 KASTING
    RT100 KASTING Large size

    1510 KADRAN

Sliding or fixed insect screen
Application: residential
    1440 KASTELIS

DOOR

Entrance door, insulated version
Application: residential and non-residential
    AA765 KANADA (52 mm)
    AA766 KANADA (62 mm)
    AA767 KANADA (72 mm)

Entrance door, traditional version
Application: residential and non-residential
    1424 KAMÉLIA

High traffic welded door, lifetime warranty on sash assembly
Application: non-residential
    K190 traditional version
    K190 RPT, insulated version

SUNSHADE

Application: non-residential
    AA120 KALUMEN sunshade with fixed blades
Application: residential
    AA121 KANOPÉE

PERGOLA

Application: residential
    AA125 PERGOLA KANOPÉE

INDIVIDUAL HOUSING EXTENSION

Application: residential
    AA1490 EXTENS'K

VERANDA

Veranda, upward inertia, downward inertia
Application: residential
    AA1485 KAJOLE

LOUVRE

Windows with adjustable horizontal blades
Application: residential and non-residential
    1426 KAJOU

SHUTTER

Hinged shutter with louvre, full, or mixed slats
Application: residential
    1400 KANISSE

GUARDRAIL

Guardrail with balustrading, infilling, Ocean Liner-style
Application: residential and non-residential
    1800 KADENCE

GATE

Welded gate
Application: residential
    AA1860 KAOLIS

STOREFRONT

Storefront, large glazed surfaces
Application: non-residential
    1422 KANEVAS
5
OUR SERVICES OFFER FOR PROFESSIONALS
Working with KAWNEER means getting the guidance you need to assist you  in selecting, visualising, testing, costing, and implementing solutions for all your projects...
Our engineers, our selection guides, our aluminium systems-facades engineering and test centre, our specific software, are completely integrated in the global KAWNEER aluminium systems offer.

COSTING

- Technical advice and feasibility studies

- Preparation of site-specific technical solutions
 
- Technical drawings of aluminium systems
 
- Establishment of a project structure to create a winning synergy: process development engineer - specifier - partner company
 
- Economic survey of the project in partnership with the KAWNEER specialist manufacturer-installer:
Kalucad: specific KAWNEER software for designing and costing standard or specific technical solutions
 
- Creation of full-scale prototypes for technical and aesthetic validation

SIMULATION

- Simulation software downloads:

Kalutherm for calculating thermal performance
Kaluperm for determining airtightness performance. Permeability threshold of KAWNEER aluminium systems according to building type (BBC - low consumption bldg.)
Kalinertie for calculating the resistance of aluminium structures

- Technical choices according to the architectural project:

Representative cross-sections and simulation with environment

- Software for calculating sunshade frame width according to the architectural project and location

- 3D simulator for detailed viewing of the selected technical solutions

- Integrated engineering centre for manufacturing, testing, and validating all of the developed solutions:
Specific aluminium systems solutions test bench
Specific facade solutions test bench

- Technical solutions validation by official technical bodies

TECHNICAL
 
- Our technical online database available 24/7 (www.kawneer-online.com):

Technical catalogues
Tests and performance of KAWNEER systems
Technical descriptions of standard systems
Information regarding current regulations:
 . DTU
 . Professional rules
 . Inertia and thermal calculations

- Technical feasibility studies conducted by Technical Department engineers according to professional rules.

Each feasibility study is conducted using specific KAWNEER IT tools:
Kalinertie: for calculating the strength of materials
Kalutherm: for calculating the thermal performance of the systems used
Kaluperm: the permeability threshold of Kawneer aluminium systems according to building type (BBC)
  
- Availability of a database of technical solutions developed in other KAWNEER group units (England, Germany, Holland, United States))
 
- Establishment of technical descriptions using KALUCAD and AUTOCAD software 
 
- Assistance during presentation of technical solutions to the project owner and/or contractor
 
- Technical collaboration with additional industrial groups in seeking a global solution 

IMPLEMENTATION

- Project managers in permanent contact with architects and companies to monitor manufacturing and the on-site implementation of technical solutions

- Regional managers to study your most ambitious projects with you and your collaborators, every day, in your branch

GREEN

- KAWNEER-specific software to calculate the thermal performance and permeability of the systems according to current and future normative and regulatory requirements (BBC - RT2012):
Thermal (Uw)
Light transmission (Tlw)
Solar factor (Sw)

- Integrated eco-responsible technical solutions development service

- Availability of MSDS (Material and Safety Data Sheets) dedicated to aluminium systems

- Partnership with engineering offices for BBC (low consumption bldg.) project certification - Effinergie 

LOGISTICS
 
- Availability of entire series in RAL 9010, Natural
 
- Treatment of specific colours, within specified set deadlines
  
- One-on-one treatment of your orders and deliveries by the same person

- On site logistics study with the appropriate contacts to study and define the operating modes and resources available to ensure the best treatment of orders and deliveries
 
- Weekly delivery on a specific day and time Urgent deliveries within 48 hours
 
- Profiles delivered carton de 80 kg maximum Delivery ensured by our own trucks and by the same driver
 
- Curtain sider trucks and roller ramp for parcels
 
- Packing list
 
- Tracking labels on each package to identify your job sites and orders, as well as the references, colours, and quantities contained in each one 
   
- Daily monitoring and analysis of deficiencies to enhance the quality of our service   
 
- Possibility of training and assistance in setting up reliable and effective process logistics and production processes (inventory management, materials handling) according to the following APS method: Alcoa Production System.   
 
- Powerful and versatile industrial tools for quickly treating extrusion and surface treatment orders
6
OUR SERVICES OFFER FOR SPECIFIERS
Working with KAWNEER means getting the guidance you need to assist you in selecting, visualising, testing, costing, and implementing solutions for all your projects...
Our engineers, our selection guides, our aluminium systems-facades engineering and test centre, our specific software, are completely integrated in the global KAWNEER aluminium systems offer.

CREATION

- Kawneer e-book: dynamic electronic source of architectural inspiration used to discover a wide range of French and international projects that integrate Kawneer systems: facades and aluminium systems, classified by major category (Offices, Collective housing, Individual housing, Commercial, Education, Health, etc.)

- Thematic project brochures (Hotels, Pools, Education, Housing)

- Prescriptive guides that include all of the range's technical and site-specific solutions

- Technical and design solutions specific to each project: colour, shape, resistance

- Technical feasibility studies conducted by Technical Department engineers for the Architecture according to professional rules. 

Each feasibility study is conducted using KAWNEER-specific IT tools:
Kalinertie: for calculating the strength of materials
Kalutherm: for calculating the thermal performance of the systems used
Kaluperm: the permeability threshold of KAWNEER aluminium systems according to building type (BBC)

- Availability of a database of technical solutions developed in other KAWNEER group units (England, Germany, Holland, United States)

- Technical collaboration with additional industrial groups in seeking a global solution 

- Assistance of the architect during presentations of technical solutions to the project owner 

- Special creations, adapted to the most ambitious projects

- Establishment of technical descriptions using KALUCAD and AUTOCAD software

COSTING

- Establishment of the technical descriptions for the KAWNEER solutions chosen in order to complete tendering documents

- Establishment of a project structure to create a winning synergy: process development engineer - specifier - partner company

- Economic survey of the project in partnership with the KAWNEER specialist manufacturer-installer:

Kalucad: KAWNEER-specific software for designing and costing standard or specific technical solutions
 
Creation of full-scale prototypes for technical and aesthetic validation

SIMULATION

- Simulation software downloads:

Kalutherm for calculating thermal performance
Kaluperm for determining airtightness performance. Permeability threshold of KAWNEER aluminium systems according to building type (BBC - low consumption bldg.)

- Technical choice according to the architectural project:
Representative cross-sections and simulation with environment

- Software for calculating sunshade frame width according to the architectural project and location

- 3D simulator for detailed viewing of the selected technical solutions

- Integrated engineering centre for manufacturing, testing, and validating all of the solutions developed:
Specific aluminium systems solutions test bench
Specific facade solutions test bench
 
- Technical solutions validation by official technical bodies
 
- Assistance with the manufacture and in situ implementation of the technical solutions developed
 
TECHNICAL

- Online technical database available 24/7 (www.kawneer-online.com):

Technical catalogues
Tests and performance of KAWNEER systems
Technical descriptions of standard systems
Information regarding current regulations:
 . DTU
 . Professional rules
 . Inertia and thermal calculations
 
- Project Information Service

Our email address "projet@kawneer.com" is used to exchange information and obtain, within 72 hours, the answers to all of your specific KAWNEER facade and aluminium systems needs Integrated engineering centre for manufacturing, testing, and validating all of the solutions developed:
Specific aluminium systems solutions test bench
Specific facade solutions test bench

- Technical solutions validation by official and notified technical bodies

- In situ tests for system validation: acoustic, AEV (Air, Water, Wind)

- Assistance with the manufacture and in situ implementation of the technical solutions developed 

IMPLEMENTATION

- Powerful and versatile industrial tools for quickly treating extrusion and surface treatment orders

- Project managers in permanent contact with architects and companies to monitor manufacturing and the site implementation of technical solutions

- Regional managers to study your most ambitious projects with you and your collaborators, every day, in your branch

- National network of partner companies specialised in the manufacture and implementation of KAWNEER aluminium architectural systems

GREEN

- Specific KAWNEER software to calculate the thermal performance and permeability of the systems according to current and future normative and regulatory requirements (BBC or low consumption bldg. - RT2012):
Thermal (Uw)
Light transmission (Tlw)
Solar factor (Sw)

- Integrated eco-responsible technical solutions development service

- Availability of MSDS (Material and Safety Data Sheets) dedicated to aluminium systems

- Partnership with engineering offices for BBC (low consumption bldg.) project certification - Effinergie